SALES POLICY

This Sales Policy outlines the terms and conditions governing your purchase of products from Opulentski through our website, opulentski.com. By placing an order, you agree to abide by this Sales Policy.

1. Order Placement:

  • Order Acceptance: Placing an order through our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion. Our acceptance of your order is confirmed when we send you an order confirmation email or process your payment.

  • Order Confirmation: Order confirmations will be sent to the email address you provided during the checkout process. Please review your order confirmation carefully to ensure all details are correct. If you notice any errors, please contact us immediately at info@opulentski.com.

  • Order Modification/Cancellation: Once an order has been placed, modifications or cancellations may not always be possible. Please contact us as soon as possible if you need to request a change or cancellation. We will make every effort to accommodate your request if the order has not yet been processed for shipment.

  • Minimum Order Requirements: There may be minimum order requirements for certain products or promotions. These requirements will be specified on the relevant product pages or during the checkout process.

2. Payment:

  • Payment Methods: Opulentski accepts various payment methods, which will be clearly displayed during the checkout process. These may include credit cards, debit cards, PayPal, and other online payment platforms.

  • Payment Security: We employ industry-standard security measures to protect your payment information during transactions. However, we cannot guarantee the absolute security of your payment information.

  • Currency: All transactions on our website are processed in [Specify Currency Here, e.g., US Dollars].

  • Sales Tax: Sales tax will be applied to your order as required by applicable laws and regulations. The amount of sales tax will be displayed during the checkout process.

  • Billing Information: You are responsible for providing accurate and complete billing information. Inaccurate billing information may result in delays or cancellation of your order.

3. Shipping and Delivery:

  • Shipping Methods: We offer various shipping methods, which will be displayed during the checkout process. Shipping costs and estimated delivery times will vary depending on the selected method and your location.

  • Shipping Costs: Shipping costs are calculated based on factors such as the weight and dimensions of the products, shipping destination, and selected shipping method. The total shipping cost will be displayed during the checkout process.

  • Delivery Times: Estimated delivery times are provided as a guideline only and are not guaranteed. Actual delivery times may vary due to factors such as weather conditions, shipping carrier delays, and customs processing (for international orders).

  • Shipping Address: You are responsible for providing an accurate and complete shipping address. Opulentski is not responsible for any delays or losses resulting from inaccurate or incomplete shipping addresses.

  • Tracking Information: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

  • International Shipping: For international orders, you may be responsible for paying import duties, taxes, and other customs fees, as required by applicable laws and regulations in your country.

4. Returns and Refunds:

  • Return Policy: We accept returns of eligible products within [Number, e.g., 30] days of the delivery date, provided the products are in their original condition, unopened, and unused, with all original packaging and accessories intact.

  • Return Procedure: To initiate a return, please contact us at info@opulentski.com with your order number and a detailed explanation of the reason for the return. We will provide you with a return authorization number and return shipping instructions.

  • Return Shipping Costs: The customer is generally responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

  • Refund Process: Once we receive and inspect the returned product, we will process your refund within [Number, e.g., 7] business days. Refunds will be issued to the original payment method used for the purchase.

  • Non-Returnable Items: Certain items, such as software, gift cards, and perishable goods, may not be eligible for return. These items will be clearly marked as non-returnable on their respective product pages.

  • Restocking Fees: A restocking fee of [Percentage, e.g., 15%] may be applied to returned items that are not defective or returned due to an error on our part.

5. Warranty and Repairs:

  • Product Warranty: Most of our products come with a manufacturer’s warranty. The terms and duration of the warranty may vary depending on the product and manufacturer. Please refer to the product documentation or contact the manufacturer directly for specific warranty details.

  • Warranty Claims: If you encounter any issues with your product within the warranty period, please contact the manufacturer or our customer support team for assistance with filing a warranty claim.

  • Repairs: If a product is no longer covered by a warranty, we may offer repair services for a fee. Please contact us for more information about our repair services.

6. Customer Support:

  • Contact Information: For any questions or concerns regarding our products or services, please contact us at:

  • Response Times: We strive to respond to all inquiries as quickly as possible. However, response times may vary depending on the volume of inquiries.

  • Hours of Operation: Our customer support team is available during regular business hours. These hours may be specified on our website.

7. Changes to Sales Policy:

Opulentski reserves the right to modify this Sales Policy at any time without prior notice. Any changes will be posted on our website and will be effective immediately upon posting. Your continued purchase of products after any changes indicates your acceptance of the updated Sales Policy.

8. Entire Agreement:

This Sales Policy, together with our Terms and Conditions, Privacy Policy, and any other relevant policies, constitutes the entire agreement between you and Opulentski regarding the sale of products through our website.